Refund policy

Return & Refund Policy

Due to the nature of our products and to protect product integrity, all sales are final once an order has shipped. We do not accept returns or exchanges for change of mind, ordering the wrong product, or products that have been opened or used.

Damaged, Defective, Incorrect, or Missing Items

If your order arrives damaged, defective, incorrect, or with an item missing, please contact us within 7 days of delivery. Please include your order number and clear photographs of the product and packaging when applicable.

After reviewing the issue, we may provide a replacement or refund when appropriate.

Order Cancellations

Orders may be cancelled before they have been shipped or processed for fulfillment. Once an order has shipped, it cannot be cancelled.

Refunds

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Nothing in this policy limits any rights or remedies available to customers under applicable law.